BMchat Privacy Policy

Thank you for choosing to use our Chat Application (the “App”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you use the App. By accessing or using the App, you agree to the terms of this Privacy Policy. Please read this policy carefully.

We collect several types of information to provide and improve our services. The types of data we may collect include:

When you create an account or use certain features of the App, we may ask you to provide personal information, such as:

Account Information: Name, email address, phone number, username, profile picture, etc.

Contact Information: Phone number or email address that you use for account recovery and notifications.

Verification Information: Information used to verify your identity, such as authentication codes or social media accounts linked to your App account.

Text messages, images, videos, audio recordings, and files shared in private and group chats.

Your interactions with other users, such as the creation or participation in chat groups.

We store this chat data to provide you with a seamless and functional messaging experience. Please note: While we make efforts to safeguard your messages, some content may be retained temporarily for technical reasons or when required for legal or security purposes.

We collect information about the devices you use to access the App and how you interact with the App, including:

Device Information: Model, operating system, unique device identifiers, and mobile network information.

Log Data: IP address, browser type, language preferences, time of access, pages visited, crash data, and other diagnostic information.

Usage Data: How often you use the App, the features you use, your preferences, and patterns of behavior within the App.

If you link third-party services (e.g., Google, Facebook, or other social media accounts) to your App account, we may collect information from these services, such as your social media profiles, contact lists, or any other information you have agreed to share with us via those services.

To ensure the stability of service quality, SealChat collects necessary log information when users encounter abnormal usage to improve performance. We use the vendor Firebase Exception Collection SDK.

Purpose of use: In order to ensure the stability of service quality, SealChat collects necessary log information when users encounter abnormal usage to improve performance. We use the vendor Firebase Exception Collection SDK.

Purpose of use: A supplier library for sending file messages, used when sending file messages

Develop new features, services, and content based on user feedback and behavior.

Personalize your experience, such as adjusting content and recommendations based on your preferences.

Send you important updates regarding the App, such as changes to our terms of service or privacy policy.

Send you marketing communications, if you have opted into such communications, and provide information about our services that may be of interest to you.

Monitor and analyze activity to prevent fraudulent activities, abuse, and violations of our Terms of Service.

Protect the integrity and security of the App and its users, including detecting, preventing, and addressing security incidents.

Cooperate with law enforcement, respond to legal requests, or prevent illegal activities.

We will retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your account is deleted, we will remove or anonymize personal data as soon as reasonably possible, subject to any legal or technical requirements that may prevent immediate deletion.

We do not sell or rent your personal data to third parties. However, we may share your data under the following circumstances:

We may share your data with trusted third-party service providers who help us operate the App, including:

These providers are required to use your data only for the purposes of providing their services to us, and they must adhere to strict privacy and security requirements.

We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests. This includes responding to subpoenas, court orders, or other legal processes that require us to disclose data.

In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the new entity, subject to this Privacy Policy.

We may share your personal data with third parties if you give us your explicit consent to do so.

As our service operates globally, your personal information may be transferred, stored, and processed outside of your country of residence. This includes transfers to countries that may not have the same data protection laws as your home country.

If you are located in the European Union or other jurisdictions with data protection laws, we will ensure that any international data transfers comply with applicable data protection regulations, such as using standard contractual clauses or other mechanisms to ensure your data is protected.

You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate or incomplete.

You can request the deletion of your personal data at any time by deleting your account or contacting us. Please note that we may retain certain information for legal or security purposes.

You have the right to object to the processing of your personal data in certain circumstances, such as when we process your data based on legitimate interests or for marketing purposes.

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer this data to another service provider.

If you have provided consent for certain data processing activities, you have the right to withdraw that consent at any time. However, withdrawal of consent will not affect the lawfulness of processing carried out before your withdrawal.

To exercise your rights, please contact us at [Support Email] or use the settings provided within the App.

We use cookies and similar tracking technologies to enhance your experience with the App. Cookies are small data files that are placed on your device to help us track your preferences and activities on the App.

Essential Cookies: Necessary for the functionality of the App (e.g., login and security).

Performance Cookies: Help us understand how users interact with the App, allowing us to improve performance.

Advertising Cookies: Used to deliver personalized ads or promotions based on your interests.

You can control cookies through your browser settings, including disabling or blocking cookies. However, please note that some features of the App may not function properly if cookies are disabled.

The App is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we discover that a child under 13 has provided us with personal data, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated policy will indicate the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: